Data Privacy

This Privacy Policy explains how WDR PRO’s collects, uses, and protects personal and property information gathered during emergency service calls, online inquiries, and restoration projects.

Data We Collect

• Contact details including customer name, property address, phone number, and email address.
• Insurance policy information, claim numbers, and adjuster contact details necessary for direct billing.
• Property documentation including moisture reading logs, diagnostic thermal scans, and on-site damage photographs.
• Website technical interaction data such as IP address, browser type, and submitted quote requests.

How We Use Your Data

• To dispatch mobile emergency water extraction and drying crews directly to your property.
• To communicate with insurance carriers and adjusters to process and document restoration claims.
• To provide project updates, moisture logs, and final completion certificates to property owners.
• To comply with legal, regulatory, and environmental safety reporting requirements.

Data Security

WDR PRO’s employs industry-standard administrative, technical, and physical security measures to safeguard your personal details and insurance claim records. We do not sell, rent, or lease your personal information to third parties. Information is shared strictly with authorized insurance adjusters, property managers, or subcontractors directly involved in your restoration project.